Privacy Policy
Last updated
This Privacy Policy explains how Collab Grow Creative ("we", "us") collects, uses and protects personal information when photographers, their studios and their clients use our platform.
Information we collect
- Account details: name, email address and studio details you give us when you sign up.
- Content: photos, galleries and other files you upload, and the details of the clients you share them with.
- Billing information: subscription and payment records. Card details are handled by our payment provider, Stripe, and are never stored on our servers.
- Usage data: log data such as IP address, browser type and the pages you visit, used to keep the service secure and reliable.
How we use your information
- To provide, maintain and improve the platform.
- To deliver galleries to the clients you choose to share them with.
- To process subscription payments and send service emails, such as password resets and receipts.
- To protect the platform against fraud and abuse.
Sharing your information
We do not sell your personal information. We share it only with service providers that help us run the platform (for example hosting, file storage, email delivery and payment processing), and when the law requires it.
Data retention
We keep your information for as long as your account is active, and afterwards only as long as needed to meet legal, accounting or reporting obligations.
Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal information. To make a request, contact us at hello@collabgrowcreative.com.
Security
We use industry-standard measures, including encryption in transit and hashed passwords, to protect your information. No method of transmission or storage is completely secure, however.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it last changed.
Contact us
Questions about this policy? Email hello@collabgrowcreative.com.